We’d like to inform you of important updates announced by NIXI (National Internet Exchange of India) regarding the registration and renewal process for .IN domains. 

 

Effective 5th of December 2025, all Resellers must comply with NIXI’s new e-KYC verification policy, which applies to both new registrations and existing .IN domain holders. 

 

Here’s some Key Updates from NIXI that you need to know: 

  1. Mandatory e-KYC for all registrants
    All registrants of .IN domains must complete electronic Know Your Customer (eKYC) verification during registrations, renewals and contact modifications.
  2. Eligibility changes for .IN registrations.
    While individuals and registrants based in India can register .IN names as usual, foreign registrants will have to demonstrate a valid nexus qualification to prove their right to register or continue holding their .IN name. 
    IMPORTANT: After evaluating the legal, privacy, and operational risks from supporting .IN registrations from non-Indian entities, we have decided that we will only support .IN registrations from Indian customers.   
  3. Verification
    Registrants are required to complete KYC, failure to comply will result in the domain being placed on SERVERHOLD status, making it inactive until verification is complete.
  4. Clarification on residential status
    NIXI has indicated that registrations shall be restricted to individuals or organizations based in India going forward.
    Existing domains from foreign registrants will be moved out of Endurance Digital Domain Technology Private Limited. 
  5. Renewals
    Renewal requests will also be subject to the updated KYC process.
    Ensure registrant contact details match with submitted KYC documents to avoid disruptions. 

 

Mandatory storefront & operational updates: 

  1. Prevent non-Indian registrants from purchasing IN domains: Validation in new registration process to enforce Registrant contact to India only
  2. Prevent use of VPN during registration: Notice displayed on the storefront calling out VPN restriction
  3. Prevent use of restricted email addresses: Registration should be blocked for .IN domains wherein registrant email address belongs to prohibited domain names. 

 

Actionables: 

  • Inform your customers about the new e-KYC requirement immediately. 
  • Collect and verify documents as per NIXI’s new process (we’ll share detailed workflow guidance shortly). 
  • Review your existing .IN portfolio and ensure registrants’ data is up to date. 
  • Plan to transfer out existing domains belonging to non-Indian registrants to other registrars that have decided to accept registrations from non-Indian registrants. 

 

Please note: 

Domains that fail KYC verification within the stipulated period will be suspended by the registry. We recommend initiating customer communication early to avoid service interruptions. 

 

We’ll continue to share updates as NIXI releases further clarification or timelines regarding the “resident vs. non-resident” registrant policy. 

 

For any questions or support on implementation, please raise a query through Helpdesk. 

 

 

Thank you for your cooperation in ensuring compliance with NIXI’s new guidelines. 

 

 

Warm regards, 

Hamara Hosting Team



Friday, November 14, 2025





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